Chief Executive

• Signficant post qualification work experience, with at least 3 years (ideally more) at Director level in an organisation.
• Significant evidence of continuous personal development (e.g., project management qualifications, MBA, leadership development
• Significant evidence of continuous personal development (e.g., project management qualifications, MBA, leadership development)
• Experience of working in a chief executive role.
• Knowledge/qualifications in sport, health and/or wellbeing

FINANCE DIRECTOR

• Qualified CIMA/ACCA accountant
• A strong background in finance and accounting is crucial for a Director of Finance
• Excellent communication skills
• Experience with data analysis and financial forecasting is necessary to make informed decisions
• Strong mathematical and IT skills
• Commercial and business awareness

operations director

• Senior Management in Leisure at Facility Manager level or above for a minimum of 4 years
• Strong financial knowledge
• Project management and planning
• People management
• Contract negotiations
• Report writing and presentations at board level

GROUP FACILITIES MANAGERS

• Senior Management in Leisure at Facility Manager level or above
• Strong Financial knowledge
• Experience in supervising teams and managing projects. o Proficient in generating and analysing reports based on set KPIs
• Demonstrated knowledge of maintenance practices & health, and safety regulations.
• Contract management
• Excellent communication and influencing skills, both verbal and written.

HR EXeCUTIVE

• CIPD Level 5 studying or qualified/ At least 3-5 years HR generalist experience
• Experience in working in a fast-paced environment
• Good understanding of employment law, policy, and process
• Experience in managing complex ER cases
• Report & Policy writing skills for presentations at board level
• MS office skills specifically Excel
• Good communication /networking skills

BUSINESS DEVELOPMENT MANAGER

• Minimum of 5 years B2B sales experience, ideally selling similar products or solutions.
• Solid understanding of concepts of sales forecasting, conversion rates and sales planning
• Excellent communication and interpersonal skills
• Proven track record of hitting targets, KPIs.
• Ability to work under pressure.
• Self-motivated with a positive ‘can-do’ attitude.
• Good IT skills, including experience of working with a CRM system.

MANAGEMENT ACCOUNTANT

• Part qualified CIMA/ACCA accountant or AAT qualified
• Three years plus experience working in a finance team
• Strong technical accounting acumen
• Good communicator / internally and externally
• Experience leading a team
• Payroll experience desirable

EXECUTIVE ASSISTANT

• Excellent written and verbal communication skills.
• Time-management skills & organisation skills
• Attention to detail.
• Good IT skills.
• Interpersonal skills

HR Business Partner

• Relevant experience in a People Manager or Business Partner role.
• CIPD qualified or equivalent qualification, operational experience is desirable.
• Able to handle HR matters reliably and in accordance with legal requirements.
• Enjoy problem solving, challenging the status quo, and willing to take responsibility/ownership to drive results.
• Excellent organisational skills with an ability to work to deadlines and within defined standards.
• Ability to deal sensitively and appropriately with confidential information.
• Strong proficiency with Microsoft Office Package

operations managers

• National Pool Lifeguard qualification (NPLQ) for wet sites only
• Plant Room trained.
• Manager/Supervisory experience within a similar role
• Health and Safety experience
• Ability to handle multiple tasks at one time often switching from one to another without loss of efficiency or composure.
• Excellent customer service, communication, and interpersonal skills required.

Group Health & Safety Manager

• At least 3 years recent and relevant experience in a similar role.
• Experience of formulating, implementing, and revising H&S policies and procedures.
• Up to date knowledge of Health and Safety laws and regulations.
• Qualified or willing to undertake a NEBOSH (General Certificate) or equivalent accreditation.
• Qualified or willing to undertake a NEBOSH National Fire Certificate/Fire Safety & Fire Safety Management.
• Attention to detail on the handling of H&S investigations.

Group Swimming Programme Manager

• You will hold an ASA or STA (Level 2) Swimming Teacher Certificate or Equivalent.
• Experience in a Swim School Coordinator or Management role.
• Experience of problem-solving customer service and staff management.
• Experience of using courses & bookings management software (i.e., Legend/Course Pro)
• A high awareness of industry developments, new activities, trends, and research.
• Commercial awareness which translates into contributing to a successful and financially viable operation.

Group Programming Manager

• To be able to actively manage, develop and motivate a team of coaches & holiday programme assistants.
• To provide and manage a programme of activities targeted at identified groups e.g., children, adults, and 50+.
• To be able to manage daily operations of all sports programmes, including recruiting, appointing, and managing sport coaches.
• To remain abreast of latest governing bodies standards and guidelines.
• Proficient in building participation reports via Legend.

Group Fitness Manager

• Experience of business development, including revenue responsibility and evidence of achieving financial targets.
• Excellent interpersonal, time management and organisation skills.
• Strong communication skills and a natural flair for going above and beyond the expectations of our members.
• Experience of designing and teaching classes to an exceptionally high level
• In-tune with the current fitness industry and growing trends/ influencers.
• Self-driven with a positive attitude and a clear focus on providing a first-class member experience.

Sales Manager

• Excellent communication and interpersonal skills.
• Ability to work under pressure. Self-motivated with a positive ‘can-do’ attitude.
• Good IT skills, including experience of working with a CRM system.
• Be able to provide accurate monthly sales plans – Daily review of sales performance Weekly and Monthly reporting of sales and leaver performance.
• Provide ideas and recommendations to the management team to improve the experience of our members with a view to improving their length of stay.

Group Marketing and Communications Manager

• Demonstrable experience in marketing together with the potential and attitude required to learn.
• Excellent leadership, communication, and organisation skills.
• Desire to remain up to speed with current and online marketing techniques and best practices.
• Thorough knowledge of web analytics (e.g., Google Analytics, WebTrends etc.) and Google Adwords.
• Customer-oriented approach with aptitude.

Payroll Team Leader

• Experience working as an efficient and comprehensive Payroll Team Leader.
• A proven ability to mentor and motivate a payroll team.
• Ability to liaise with stakeholders and manage expectations.
• Able to articulate complicated information to non-Payroll experts.
• Excellent interpersonal, time management and organisation skills.

Digital Media Officer

• Proven working experience in digital marketing.
• Demonstrable experience leading and managing marketing databases, email, social media and/or display advertising campaigns.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Up to date with the latest trends and best practices in online marketing and measurement.

Admin Coordinators

• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Customer-focused mindset with a commitment to delivering outstanding service.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Swimming Programme Coordinators

• Desirable to be a qualified swimming instructor but not essential, excellent customer care skills and a good understanding of IT systems.
• Strong organisational and time-management skills.
• Customer-focused mindset with a commitment to delivering outstanding service.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Finance Officer

• Studying towards AAT qualification
• Enjoy working with figures and good IT skills
• Enquiring mind with strong analytical skills
• Attention to detail to ensure data is recorded accurately
• Strong communication skills

HR Assistants

• CIPD level 5 qualified or HR qualification is preferred with experience of generalist HR.
• Sound knowledge of employment law. With the ability to work well under pressure with excellent attention to detail.
• Excellent team working, relationship building and influencing skills.
• Confident, with strong interpersonal skills and the ability to liaise with managers at all levels within a business.
• Discretion and the ability to work with sensitive information/ data while maintaining the highest levels of confidentiality.
• Ability to meet deadlines and respond positively to pressure.

Payroll Assistants

•  Ability to process payslips with minimum supervision.
• Knowledge of common payroll software applications.
• Knowledge of relevant contractual and employment laws and regulations.
• Knowledge of relevant regulations applying to HR administration.
• Strong IT skills.
• Attention to detail and precision.

Admin Assistants

• Great communication skills.
• Strong IT skills.
• Time Management skills.
• Customer orientated.
• Attention to detail.

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Wedding & Events Manager

Qualities we look for.

• A passion for service and looking after our guests, attention to detail.
• Previous experience in either a wedding venue, catering company, or restaurant.
• A leader who can guide, develop, communicate, and train our staff.
•  Exceptional communication skills organised and methodical.
• A genuine desire and passion to be part of the couple’s journey and excited by weddings.
• Be able to adjust, be calm and confident when under pressure.

Fit4 Finance Officer

• Excellent communication and interpersonal skills.
• Ability to work under pressure. Self-motivated with a positive ‘can-do’ attitude.
• Good IT skills, including experience of working with a CRM system.
• Numeracy skill set

Swimming Teacher:

• L1 or L2 ASA qualified.
• Organised and professional
• Motivational & creative
• Understanding and patient
• Customer focused.

Swimming Coach:

• You must be at least 18 years of age and hold the Swim England Assistant Swimming Coach, ASA Level 1 Award (QCF) in Coaching Swimming or equivalent Swim England/ASA qualification
• Organised and Professional
• Motivational & Creative
• Customer focused.
• Passion for your sport and coaching

Trampoline Coach:

• You must be 16 years of age hold a level 1 or above trampoline coach certificate.
• Organised and Professional
• Motivational & Creative
• Customer focused.
• Passion for your sport and coaching

Football Coach:

• Must have a minimum of a Level 1 working towards Level 2 in the relevant subject.
• Patience and Perseverance
• Great communicator
• Imagination and Creativity
• Positivity and Objectiveness

Gymnastics Coach:

• Must have a minimum of a Level 1 working towards Level 2 in the relevant subject.
• A good understanding in Health and Safety procedures, risk assessments and codes of conduct
• Must be able to demonstrate low level gymnastics skills to the children.
• Passion for your sport and coaching
• Organised and Professional

Tennis Coach:

• Must have a minimum of a Level 1 working towards Level 2 in the relevant subject.
• A passion for tennis, with exceptional communication and customer service skills
• Patience and Perseverance
• Imagination and Creativity
• Positivity and Objectiveness

Senior Duty Managers:

• National Pool Lifeguard qualification (NPLQ) for wet sites only
• Plant Room trained.
• Manager/Supervisory experience within a similar role
• Health and Safety experience
• Ability to handle multiple tasks at one time often switching from one to another without loss of efficiency or composure.
• Excellent customer service, communication, and interpersonal skills required.

Duty Managers:

• A commitment to the delivery of a quality customer focused service
• Knowledge of the day-to-day operation of Leisure Facilities
• A current National Pool Lifeguard Qualification or are willing to complete the qualification (wet site only)
• Health and Safety experience
• Ability to handle multiple tasks at one time often switching from one to another without loss of efficiency or composure

Maintenance Technician:

• A highly organised individual who thrives in a fast-paced environment, able to manage their own workload and work proactively.
• A resourceful problem-solver with good technical knowledge with previous experience of maintenance & repair including carpentry, joinery, painting, and decorating.
• Demonstrates flexibility and the ability to prioritise & undertake reactive repairs, communicating with colleagues throughout
• A proven record of overseeing H&S and compliance and PPM’s
• Plant room knowledge and a willingness to complete a Pool Plant Operators Certificate.

Receptionists:

• Excellent communication, customer service, and problem-solving skills
• Adaptable, Reliable, and Hard Working.
• Good IT skills, including experience of booking/tilling systems (Legend)
• Ability to work under pressure & remain good humoured.

Membership Advisors:

• Previous experience in a similar role, would be preferred but not essential.
• Strong IT skills with a strong knowledge of Microsoft packages/CRM system
• Strong communication and administration skills
• Excellent customer service, and problem-solving skills
• Target-Oriented: self-motivated and target-oriented, with a drive to achieve and exceed sales goals.

Fitness Advisors:

• Level 2 REPs or CIMSPA recognised qualification.
• Enthusiastic team member who shows genuine passion when engaging with our members.
• Excellent communication, customer service
• Organised and Professional.

Personal Trainers:

• Level 3 REPs or CIMSPA recognised qualification.
• Genuine passion for fitness.
• Have strong engagement, good communication and active listening skills.
• Be a coach and motivator with the flexibility to recognise every client individuality.
• Organised and Professional

GP Referral Consultant:

• Passionate about the health benefits of regular exercise, especially in later life and during long term illness.
• As a Level 3 Exercise Referral (GP referral Consultant) you will lead, organise, and deliver a wide and inclusive range of exercise activities, aimed at improving the health and well-being, both physically and emotionally, of our customers and members of the local community.
• individuals will have empathy, excellent customer service skills, good organisational skills, and a desire to make a positive change to someone’s physical and emotional wellbeing.

Group Exercise Instructor:

• Your commitment to the SDL group exercise programme will be demonstrated by your enthusiasm and member focused approach.
• Classes must be safe, well attended and professionally taught.

Lifeguards:

• National Pool Lifeguard Qualification (NPLQ) is essential for this position or the ability to gain the qualification.
• Knowledge of the importance of Health and Safety procedures in relation to leisure/ sports facilities.
• Ability to communicate effectively with a wide range of people, for the purposes of providing advice/guidance, as well as information and assistance on services offered and the operation of equipment.
• To be able to demonstrate team player attitude and the desire to help and assist others when needed.
• Ability to be able to work independently and show a proactive attitude whilst adhering to instructions.

Leisure Assistant:

• Leisure Assistants must be hard working, friendly, outgoing, enthusiastic, and reliable.
• You will need great customer skills.

Creche Supervisor:

The role of a supervisor in a creche is to,

• Implement best practice and maintain standards and quality.
• Motivate and support team members in achieving agreed actions.
• Lead the planning of safe, creative, and appropriate learning opportunities.
• Support the day-to-day management of staff including the supervision, monitoring, of children in their care.

Creche Assistant:

• A a Crèche Assistant you will create a safe, secure, and stimulating Crèche environment – one where children can explore their potential.
• Consider children’s physical, emotional, intellectual, social, and psychological development through play and education.
• Provide equipment for play and education.
• Ensure the Crèche is safe, clean, and tidy at all times.
• Ability to Liaise with parents and carers in an informative and appropriate manner.

Cleaner:

• Cleaners play an important part in providing safe, clean environments in which our customers can thrive. You will be carrying out a range of cleaning activities including mopping, sweeping, dusting, emptying bins and cleaning washrooms.
• Good attention to detail
• To be reliable and responsible with a flexible approach to work

Modern Apprentice

• Modern Apprentices learn on the job – gaining skills, experience and qualifications that’ll kick-start your career.
• You’ll learn real-life industry skills while you work towards a qualification that’s accredited.

Volunteers

• Join us as a volunteer, we have volunteering roles to suit everyone, however much time you have to give and whatever your experience. You can volunteer in some of our services from age 16.